Need your pet's records?

We can fetch them for you! It’s very important to Southern Pines that we ensure we are sharing medical records with the correct parties. Please click on the tabs below to review our policies to maintain client safety and remain in compliance with the Veterinary Practice Act, as well as how to submit a request and how long you can expect it to take.
  • Policies
  • How To
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Below are our policies to maintain client safety and remain in compliance with the Veterinary Practice Act:
We can send records directly to:
  • Owner(s) listed on pet’s account
  • Anyone the owner gives us permission to send to (you can designate a third party when you fill out the request form)
If you are a vet clinic, vet hospital, 501c3 shelter, 501c3 rescue or law enforcement, please note:
  • Please have the owner fill out the records request form below and put your institution as the party to receive the records
  • If you do not know the owner:
    • We can send owner contact information (Name/Phone/Email) to licensed healthcare professionals, law enforcement or public health authorities. This includes:
      • 501c3 Rescues
      • 501c3 Shelters
      • Veterinary Clinics
      • Veterinary Hospitals 
      • Police Departments
    • We can give rescues/shelters/clinic/hospitals/police the client’s contact information so that they may ask the client to personally request the pet’s medical history through our website designating the rescue/shelter/clinic/hospital’s email address as the place to send the records to
We cannot send records or owner contact information to:
  • An individual PERSON requesting records that is NOT listed on the pet’s account — unless given permission by the owner
  • Anyone NOT identified above as a licensed healthcare professional, law enforcement or public health authority — unless given permission by the owner
To request your pet's records, simply click the link below to fill out our request form!

We will respond to your request via email within 1-2 business days. We appreciate your patience!

Request your pet's veterinary records